Refund policy

LONE STAR COINS OF TEXAS, LLC

REFUND POLICY

Last Updated: January 21, 2025

 1. Returns and Refunds. Except for any products designated on lonestarcoins.com (the "Site") as final sale or non-returnable, Lone Star Coins of Texas, LLC, a Texas limited liability company (referred to as "us", "we", or "our" as the context may require), will accept a return of the products for a refund of your purchase price, less the original shipping and handling costs provided such return is made within three (3) days of delivery with valid proof of purchase and provided such products are returned in their original condition. To return products, you must call 1-210-735-7131 to obtain a Return Merchandise Authorization ("RMA") number before shipping your product. No returns of any type will be accepted without an RMA number.



You are responsible for all shipping and handling charges on returned items unless otherwise specified. You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection. Returns may be subject to a restocking fee.



Refunds are processed within approximately thirty (30) business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE.



For defective returns, please refer to the manufacturer's warranty (see Section 7 of our Terms of Service) included with the product.

2. Market Loss. On returning bullion related items, you may be required to pay for any market loss on your return. When you enter into a transaction with us pursuant to our Terms of Service, you accept the purchase price, and, in return, the purchase price is no longer subject to market gains or losses. However, all precious metal products remain subject to market gains and losses as spot prices fluctuate. When you submit an order to purchase from us, you commit to pay for your order at the agreed upon purchase price set out in your order confirmation email. If you default in your performance of these commitments, you agree that you will pay the associated market loss fee (i.e., the difference between the purchase price and the spot price asking price).