Privacy Policy

This Privacy Policy explains how Lone Star Coins of Texas, LLC (“Lone Star Coins,” “we,” “us,” or “our”) collects, uses, and protects information when you visit lonestarcoins.com (the “Site”), shop with us online, or visit our showroom at 2622 NW Loop 410, San Antonio, TX 78230. By using the Site, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly and information collected automatically when you use the Site:

• Contact and order details — your name, email address, phone number, billing and shipping addresses, and the items you buy, sell, or request an offer on.
• Payment information — processed by our payment providers (such as Stripe). We do not store full card numbers on our servers.
• Identity / compliance information — when required by law for certain bullion or high-value transactions, we may collect government-issued identification or other verification details.
• Usage and device information — IP address, browser type, pages viewed, and similar analytics data collected through cookies and comparable technologies.

2. How We Use Your Information

• Process, fulfill, and ship your orders, and evaluate items you ask us to buy.
• Respond to inquiries, quotes, and customer-support requests.
• Send transactional messages (order confirmations, shipping updates, and offer responses).
• Detect, prevent, and address fraud, security issues, and prohibited activity.
• Comply with legal, tax, and regulatory obligations applicable to precious-metals dealers.
• Improve the Site and, where permitted, send marketing communications you may opt out of at any time.

3. How We Share Information

We do not sell your personal information. We share information only with service providers who help us operate our business — such as payment processors, shipping and insurance carriers, and analytics providers — and only as needed to perform those services. We may also disclose information when required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Lone Star Coins, our customers, or others.

4. Cookies and Analytics

We use cookies and similar technologies to keep the Site working, remember your preferences, and understand how the Site is used. You can control cookies through your browser settings; disabling some cookies may affect Site functionality.

5. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, including to meet legal, accounting, and reporting requirements that apply to precious-metals transactions.

6. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Choices

• Request access to, correction of, or deletion of your personal information.
• Opt out of non-transactional marketing emails using the unsubscribe link or by contacting us.
• Ask questions about how your information is handled.

8. Children's Privacy

The Site is not directed to children under 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted, and the “Last Updated” date above reflects the most recent revision.

10. Contact Us

Questions about this policy or your information? Contact us at info@lonestarcoins.com or (210) 735-7131, or write to Lone Star Coins of Texas, LLC, 2622 NW Loop 410, San Antonio, TX 78230.