Privacy Policy

Lone Star Coins of Texas, LLC, a Texas limited liability company (referred to as “Company”, “us”, “we”, or “our”), respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you, or that you may provide, when you visit lonestarcoins.com (the “Website”), purchase from or sell to us, or otherwise interact with us, and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies to information we collect: On this Website; In email, text, and other electronic messages between you and us; Through phone communications with us, including recorded calls; In connection with purchases and sales you make with us, whether through the Website, by phone, or in person at our retail location; and When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy. It does not apply to information collected by us offline through any means not described above, or by any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website. Please read this policy carefully. By accessing or using this Website or providing information to us, you agree to this privacy policy. This policy may change from time to time, and your continued use of the Website after we make changes is deemed acceptance of those changes, so please check the policy periodically. Capitalized terms not defined here have the meaning given in our Terms of Service.

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or through the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website, make any purchases through the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us using the information in Section 11.

We collect several types of information from and about users of our Website and our customers, including: Personal information. Information by which you may be personally identified, such as name, postal address, email address, and telephone number; and, where required to complete a transaction, verify your identity, or meet our legal and tax-reporting obligations, government-issued identification number, Social Security number, and bank account or payment-card information (“personal information”). Transaction information. Details of the products you purchase from us or sell to us, order history, quotes, and the fulfillment of your orders. Non-identifying information. Information that is about you but does not individually identify you. Technical information. Information about your internet connection, the equipment you use to access our Website, and usage details, including IP address, operating system, and browser type. We collect this information directly from you when you provide it; automatically as you navigate through the Website (including usage details, IP addresses, and information collected through cookies and other tracking technologies); and from third parties, for example our service providers and business partners. Information You Provide to Us The information we collect on or through our Website may include information you provide by filling in forms (including at the time of registering for an account, subscribing, or requesting services); records and copies of your correspondence if you contact us; your responses to surveys we may ask you to complete; details of transactions you carry out; and your search queries on the Website. You may be required to provide financial information before placing an order. Information We Collect Through Automatic Data Collection Technologies As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits (traffic data, logs, and the resources you access) and information about your computer and internet connection. This information helps us estimate audience size and usage patterns, store information about your preferences, customize the Website to your interests, speed up your searches, and recognize you when you return. The technologies we use may include cookies (small files placed on your device; you may refuse browser cookies through your browser settings, though some parts of the Website may then be inaccessible) and web beacons (small electronic files, also known as clear gifs, pixel tags, and single-pixel gifs, that allow us to count users who visited a page or opened an email and gather other related statistics).

We use information that we collect about you, or that you provide to us, including any personal information: To present our Website and its contents to you; To provide you with the products, services, and information you request, and to process, fulfill, and ship your orders, and to process purchases we make from you; To verify your identity, process payment, and detect and prevent fraud and other unlawful activity; To carry out our obligations and enforce our rights arising from any contracts between you and us, including for billing, payment, and collections; To comply with our legal obligations, including tax collection and information-reporting requirements (such as IRS Forms 1099-B and 8300, where applicable) and applicable recordkeeping and anti-money-laundering rules; To notify you about changes to our Website or our products or services; To allow you to participate in interactive features and to manage your account; To contact you about our own goods and services that may be of interest to you; and In any other way we may describe when you provide the information, or with your consent.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We do not sell your personal information for money. We may disclose personal information that we collect, or you provide, as described in this policy: Service providers. To contractors, service providers, and other third parties we use to support our business, such as payment processors, shipping and logistics providers, identity-verification and fraud-prevention services, information-technology and data-storage providers, marketing and email-service providers, and professional advisors, who are bound to keep personal information confidential and use it only for the purposes for which we disclose it to them. At your direction or with consent. To fulfill the purpose for which you provide the information — for example, if you ask us to ship a product to another person as a gift — and for any other purpose disclosed by us when you provide it, or with your consent. Business transfers. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred. We may also disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request; to enforce or apply our Terms of Service; and if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit-risk reduction. To the extent any advertising-technology activity described in this policy were deemed a “sale” or “share” of personal information under applicable law, we will comply with applicable law as to such activity.

We strive to provide you with choices regarding the personal information you provide to us: Tracking technologies and advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of the Website may be inaccessible or may not function properly. Promotional offers. If you do not wish to have your contact information used by us to promote our own products or services, you can opt out by logging into the Website and adjusting your preferences in your account profile, or by sending us an email with your request at the address in Section 11. If we have sent you a promotional email, you may use the unsubscribe link in that email. This opt-out does not apply to information provided to us as a result of a product purchase or other transaction. Targeted advertising by third parties. We do not control third parties’ collection or use of your information to serve interest-based advertising. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website. Accessing and Correcting Your Information You can review and change your personal information by logging into the Website and visiting your account profile page. You may also contact us using the information in Section 11 to request access to, correct, or delete any personal information you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect, and certain information may be retained as required for our legal, tax, and recordkeeping obligations.

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. Texas and certain other states (including, now or in the future, California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Utah, and Virginia) provide their state residents with rights to: Confirm whether we process their personal information; Access and delete certain personal information; Correct inaccuracies in their personal information (in most states); Obtain a portable copy of their personal information; and Opt out of the processing of personal data for targeted advertising, sales, or certain profiling. The exact scope of these rights varies by state, and certain exemptions apply, including for information governed by sector-specific laws such as the Gramm-Leach-Bliley Act. To exercise any of these rights, please contact us using the information in Section 11. We may need to verify your identity before responding, and you may have the right to appeal a decision we make regarding your request. We will not discriminate against you for exercising any of these rights. Nevada provides its residents a limited right to opt out of certain sales of personal information. We do not currently sell data triggering that statute’s opt-out requirement; however, Nevada residents may submit a verified request using the contact information in Section 11.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure, appropriate to the nature of the information. Where we have given you (or you have chosen) a password for access to certain parts of our Website, you are responsible for keeping that password confidential, and we ask you not to share it with anyone. Unfortunately, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of personal information transmitted to our Website; any transmission is at your own risk. If we become aware of a security incident affecting your personal information, we will notify you as required by applicable law.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including providing products and services and complying with legal, tax, accounting, and recordkeeping obligations, after which we take steps to delete or de-identify it.

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the address specified in your account or through a notice on the Website. The date this policy was last revised appears at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically reviewing this policy for changes.

To ask questions or comment about this privacy policy and our privacy practices, to exercise any available rights, or to register a complaint or concern, contact us at our San Antonio, Texas location as set forth on the Website, or by telephone at 1-210-735-7131.