Terms of Service

(a) THESE TERMS CONTAIN IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ THEM CAREFULLY. (b) THESE TERMS REQUIRE, UNDER SECTION 16, BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE CERTAIN DISPUTES. YOU ARE AGREEING TO RESOLVE DISPUTES WITH US IN ACCORDANCE WITH THAT SECTION AND ARE WAIVING YOUR RIGHTS TO HAVE A COURT PROCEEDING AND A JURY TRIAL, AND TO PARTICIPATE IN A CLASS ACTION. (c) BY PLACING AN ORDER FOR PRODUCTS FROM THIS WEBSITE, OR BY SELLING GOODS TO US IN PERSON, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS AND CONDITIONS. (d) YOU MAY NOT ORDER OR OBTAIN PRODUCTS FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH US, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE'S CONTENTS OR GOODS BY APPLICABLE LAW. (e) These terms and conditions (these “Terms”) apply to the purchase and sale of products through lonestarcoins.com (the “Site”). These Terms are subject to change by Lone Star Coins of Texas, LLC, a Texas limited liability company (referred to as “us”, “we”, or “our” as the context may require), without prior written notice at any time, in our sole discretion. Any changes to the Terms will be in effect as of the “Last Updated Date” referenced on the Site. You should review these Terms before purchasing any product that is available through this Site. Your continued use of this Site after the “Last Updated Date” will constitute your acceptance of and agreement to such changes. (f) These Terms are an integral part of the Site’s terms of use that apply generally to the use of our Site. You should also carefully review our Privacy Policy (if any) before placing an order for products through this Site.

You agree that your order is an offer to buy, under these Terms, all products listed in your order. All orders must be accepted by us, or we will not be obligated to sell the products to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered. We reserve the right to refuse or cancel any order at any time, including any order we deem questionable or of significant risk to us, regardless of payment method and price confirmation, and in such case you waive any right to any claim or actual damages of any kind or nature whatsoever.

(a) Prices posted on this Site may be different from prices offered by us in-store. All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and your order confirmation email. (b) We may offer, from time to time, promotions on the Site that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern. (c) Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before we accept an order. The footer on the Site displays the list of approved payment methods for all purchases, which are subject to change by us without prior written notice at any time, in our sole discretion. You represent and warrant that (i) the credit card information or other payment method information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such payment method for the purchase, (iii) charges incurred by you will be honored by your credit card company (as applicable), and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order. (d) If you elect to pay by wire transfer, you are responsible for initiating the wire in accordance with the written wiring instructions we provide. You are solely responsible for verifying the accuracy of the beneficiary name, account number, routing information, and all other details before sending funds. We are not responsible or liable for any loss, delay, misdirection, or failure of payment resulting from your entry of incorrect or incomplete wiring information. Wire-fraud schemes are common in precious-metals transactions; our wiring instructions and bank account information do not change without direct verbal confirmation. If you receive wiring instructions that purport to be from us by email or any other means, or that differ in any way from instructions we have previously provided, you must call us directly at our published number to verify them before sending funds. We are not responsible or liable for any loss arising from your reliance on wiring instructions obtained from any source other than directly from us, including instructions that have been altered, intercepted, or sent by a third party. A wire is not considered received until the funds have actually been credited to our account in collected, final funds.

We strive to provide accurate product and pricing information. However, given the volatility of precious metals markets, pricing or typographical errors, inaccuracies, or omissions related to pricing, availability, or product information may occur. In the event that a product is listed at an incorrect price or with incorrect information due to such an error, we shall have the right, in our sole discretion, to refuse or cancel any order placed for that product, whether or not the order has been confirmed and whether or not payment has been received. If we cancel an order under this Section 4, we will either contact you for instructions or cancel the order and notify you of such cancellation, and we will issue a refund in the amount you were charged. Prices and availability are subject to change without notice. If a refund is provided or there is any delay in sending you your products, you waive any right to any claim or actual damages of any kind or nature whatsoever.

(a) We will arrange for shipment of the products to you. Please check the individual product page for any applicable delivery options. You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivery of your order. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments. (b) Title and risk of loss pass to you upon our transfer of the products to the carrier. (c) We insure the products against loss or damage in transit until they are delivered to the address you provide, subject to the conditions of this Section 5. Return shipments of Jewelry Products (as defined below) are covered separately under Section 6(d)(iv). To preserve coverage: • You must be prepared to be physically present at the shipping address when the shipment is delivered. • You must notify us of a lost package within thirty (30) days from the shipment date, and of a package received damaged or tampered with within two (2) business days of delivery. Failure to provide timely notice may void coverage. • We are not responsible, and coverage may not apply, if the carrier leaves the package without a signature or without your acceptance, or leaves the package with anyone other than the addressee, including where you have instructed the carrier to deliver without a signature or to leave the package with a third party such as a building manager, neighbor, or mailbox/parcel service. • If you do not receive the package directly from the carrier, you agree to take all reasonable actions to assist in recovery, including filing reports (including police reports), signing an affidavit, and providing any information requested. If you do not fully cooperate in recovery efforts, neither we nor our insurer or carrier will have any liability to you. • If products are lost or damaged in transit, it is our responsibility to pursue any claim. Once a claim is filed, we reserve the right, in our sole discretion, to re-ship your items or refund your money, and we shall have no further responsibility or liability to you.

(a) Product Categories. For purposes of these Terms: “Bullion Products” means coins, bars, rounds, ingots, and any other product the price of which is determined in whole or in substantial part by reference to the prevailing spot price of gold, silver, platinum, palladium, or any other precious metal, together with numismatic, certified, graded, and collectible coins and currency, and any product sold by metal weight or content. Bullion Products include precious metal chains, bars, and other items sold on a per-gram, per-ounce, or spot-plus-premium basis, regardless of whether such items may also be worn as jewelry. “Jewelry Products” means finished jewelry, including rings, necklaces, pendants, earrings, bracelets, and watches, that is offered on the Site at a fixed retail price not determined by reference to spot and that is expressly designated on its individual product page as a "Return Eligible Jewelry Product." The product-page designation controls. If a product page does not carry the "Return Eligible Jewelry Product" designation, the product is not a Jewelry Product for purposes of this Section 6, regardless of how it is otherwise described, categorized, or marketed on the Site. (b) ALL SALES FINAL OF BULLION PRODUCTS. ALL SALES ARE FINAL. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION 6, WE DO NOT ACCEPT RETURNS AND WE DO NOT OFFER REFUNDS ON ANY PRODUCT. THE RETURN AND EXCHANGE RIGHTS SET FORTH IN SECTION 6(d) APPLY ONLY TO JEWELRY PRODUCTS. THEY DO NOT APPLY, AND WILL NOT BE EXTENDED, TO BULLION PRODUCTS OR TO ANY OTHER PRODUCT SOLD BY US. BULLION PRODUCTS ARE PRICED BY REFERENCE TO A VOLATILE, CONTINUOUSLY TRADED COMMODITY MARKET, AND ALL SALES OF BULLION PRODUCTS ARE FINAL UPON ORDER CONFIRMATION, SUBJECT ONLY TO SECTION 6(c). (c) Defective Product Exchange (All Products). At your request, we may, but are not obligated to, provide you with an opportunity to exchange a product for an identical product in the event of a material defect. If we agree to do so, such exchange must be requested within three (3) days from the date on which you receive the product, and only by customers who timely and properly notify us by telephone at 1-210-735-7131 and who receive written confirmation that the exchange request has been approved. No exchange of any type will be accepted without a Return Merchandise Authorization (“RMA”) number, which we will provide upon approval. For approved exchanges, you must follow all instructions we provide, including carefully packaging the product. You are responsible for all shipping and handling charges on returned items and you bear the risk of loss during the return shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and use a carrier that can provide proof of delivery. We reserve the right, in our sole discretion, to reject any exchange that does not comply with these requirements, and to require you to pay for any market loss on approved exchanges as set forth in Section 8. Shipping and handling charges are non-refundable. For defective products, please also refer to the manufacturer's warranty (see Section 9) included with the product. (d) Jewelry Products — Return and Exchange Policy. THIS SECTION 6(d) APPLIES SOLELY TO JEWELRY PRODUCTS AS DEFINED IN SECTION 6(a). IT HAS NO APPLICATION TO BULLION PRODUCTS. (i) Time Periods. You may return a Jewelry Product for a refund within thirty (30) days of the shipment date (or, for in-store purchases, the date of purchase). Watches must be returned or exchanged within thirty (30) days of the shipment or purchase date. Requests received after these periods will not be honored. (ii) Condition. All returned and exchanged Jewelry Products must be unworn and in their original, unaltered condition, and must include all original packaging, boxes, pouches, tags, instructions, warranty cards, receipts, and paperwork, including any independent grading report, laboratory certificate, or appraisal furnished with the item. Watches must be returned with all links. We may deduct from your refund, or reject the return outright, if any of the foregoing is missing, and you will be responsible for the cost of replacing any missing grading report, certificate, or appraisal. (iii) Items Not Eligible. Notwithstanding the product-page designation, the following are not eligible for return or exchange under this Section 6(d): 1. Items that have been altered or modified in any way beyond sizing or stone setting performed by us; 2. Items that have been sized, repaired, cleaned, refinished, or otherwise serviced by any party other than us; 3. Loose gemstones and loose diamonds; 4. Pierced earrings and body jewelry, for health and hygiene reasons; 5. Estate, pre-owned, antique, and consignment pieces, and any item sold on a clearance, closeout, or "final sale" basis as marked; and 6. Any item purchased with a promotional credit, trade-in credit, or store credit, except as we may permit in writing. (iv) Authorization and Return Shipping. No return or exchange will be accepted without an RMA number. To obtain one, call us at 1-210-735-7131 within the applicable period. We will provide a prepaid, insured return shipping label. You must use the label we provide. Coverage for the return shipment applies only to shipments made on our label, in the packaging and manner we specify, with the RMA number included; if you ship by any other means, you bear the entire risk of loss and we will have no liability for a shipment that is lost, delayed, damaged, or misdelivered. Your return must include the packing slip and all documents received with your order. (v) Inspection. All returns are subject to inspection and authentication by us before any refund or exchange is processed. We reserve the right, in our reasonable discretion, to reject any return that does not comply with this Section 6(d) and to return the item to you at your expense. (vi) Refunds. Approved refunds will be issued to the same tender as the original purchase and will be processed within one hundred and twenty (120) business days after we receive and inspect the returned item. The time required for a credit to appear depends on your financial institution. • Credit or debit card purchases will be credited to the same account. • Wire transfer purchases will be refunded by company check or wire to the purchaser of record only. • Cash purchases will be refunded in cash up to five hundred dollars ($500.00); any amount above that will be refunded by company check. • Shipping, handling, and insurance charges are non-refundable. • We may assess a restocking fee of fifteen percent (15%) of the purchase price on returned Jewelry Products. (vii) Mixed Orders. Where a single order includes both Jewelry Products and Bullion Products, this Section 6(d) applies only to the Jewelry Products in that order. Return of a Jewelry Product does not entitle you to cancel, return, or obtain a refund on any Bullion Product in the same order, and shipping and handling charges will be allocated to the retained items. (viii) No Market Loss on Compliant Jewelry Returns. A timely return of a Jewelry Product in compliance with this Section 6(d) is not a cancellation or default for purposes of Section 8, and no Market Loss or cancellation fee will be assessed on such a return. Section 8 continues to apply in full to Bullion Products and to any order you cancel, default on, or fail to complete. (e) No Effect on Other Sections. Nothing in this Section 6 modifies Section 7 (In-Store Purchases), Section 9 (Manufacturer's Warranty and Disclaimers), Section 10 (Risks), or Section 11 (Limitation of Liability). Jewelry Products are sold subject to the disclaimers in Section 9 to the same extent as all other products.

(a) In addition to selling products through the Site, we purchase eligible goods, including coins, bullion, jewelry, and scrap precious metal, from sellers in person at our retail location only. We do not purchase goods by mail, online, or through the Site. Each in-store purchase is governed by the terms set out in this Section 7 and by the purchase receipt we provide at the time of the transaction. (b) We will quote a purchase price at the counter. The quoted price reflects current spot prices and our assessment of the goods at the time of the quote, and it may differ from future market values. All purchases are final. Once payment has been made, no return of the goods or reversal of payment will be permitted, and the transaction is satisfactory and complete upon the seller’s receipt of payment. (c) By completing a sale to us and accepting payment, the seller represents and warrants that: (i) the seller is the lawful owner of the goods; (ii) the seller has the full right to sell and transfer title; (iii) the goods are not stolen or encumbered; (iv) the goods are authentic to the best of the seller’s knowledge; and (v) the seller’s name and address furnished to us, and the description of any crafted precious metal conveyed in the transaction, are true, correct, and complete in all respects. The seller agrees to indemnify us against any third-party claims of ownership or authenticity arising out of the transaction. (d) We do not provide tax, legal, or financial advice. The seller is solely responsible for compliance with any tax reporting requirements arising from the transaction. (e) Special note for sellers of jewelry and/or scrap metals. Lone Star Coins is registered under the laws of the State of Texas and is subject to regulatory oversight by the Texas Office of Consumer Credit Commissioner. Any seller of jewelry and/or scrap metals wishing to file a complaint may contact the Office of Consumer Credit Commissioner through one of the means indicated below: (i) In Person or U.S. Mail: 2601 North Lamar Boulevard, Austin, Texas 78705-4207; (ii) Telephone No.: (800) 538-1579; (iii) Fax No.: (512) 936-7610; (iv) E-mail: consumer.complaints@occc.texas.gov; or (v) Website: occc.texas.gov

(a) When you submit an order to purchase from us and we issue an order confirmation, a binding contract is formed, the purchase price is locked in, and the corresponding market risk is transferred to you. This benefits you by ensuring price certainty at the time of order confirmation. All precious metal products remain subject to market gains and losses as spot prices fluctuate. (b) If you default in your performance of payment or any other obligation, or if we cancel or you fail to complete your order (including an approved exchange under Section 6(c), but excluding a compliant return of a Jewelry Product under Section 6(d)), you agree that you are fully responsible and liable to us for any Market Loss, plus a cancellation fee equal to the greater of fifty dollars ($50.00) or five percent (5%) of the total order value. You are also responsible for all fees and costs associated with our collection efforts, including reasonable attorneys’ fees. (c) “Market Loss” means the amount by which the Fair Market Value of the product(s) on the date of cancellation is less than the original purchase price set out in your order confirmation. “Fair Market Value” means the fair market value of the product as determined by us, in our reasonable discretion, as of 5:00 p.m. Central Time on the date of cancellation. Any market gain resulting from a cancelled order shall vest solely with us, and we have no obligation to pass along any market gain to you. (d) No future orders by you may be permitted unless and until any Market Loss and cancellation fee are paid in full. Upon our written confirmation of your payment of the cancellation fee plus any Market Loss, we will forgive further action against you and your responsibility for any breach by you and all resulting damages owed to us.

(a) We do not manufacture or control any of the products offered on our Site. The availability of products through our Site does not indicate an affiliation with or endorsement of any product, service, or manufacturer. Accordingly, we do not provide any warranties with respect to the products offered on our Site. However, certain of the products offered on our Site may be covered by the manufacturer’s warranty. To obtain warranty service for defective products, please follow the instructions included in the manufacturer’s warranty. (b) ALL PRODUCTS OFFERED ON THIS SITE ARE PROVIDED “AS IS” AND WE MAKE NO WARRANTIES WHATSOEVER WITH RESPECT TO THE PRODUCTS OFFERED ON THIS SITE, INCLUDING, WITHOUT LIMITATION, ANY: (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE. (c) SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU. (d) YOU AFFIRM THAT WE SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY BREACH OF WARRANTY CLAIMS OR FOR ANY DAMAGES ARISING OUT OF THE MANUFACTURER’S FAILURE TO HONOR ITS WARRANTY OBLIGATIONS TO YOU.

All investments involve risk; coins and bullion are no exception. The value of a bullion coin is affected by many economic factors, including the current market price of the underlying precious metal, the perceived scarcity of the coins, the quality and current demand, and general market sentiment. Because both bullion and coins can go down in price as well as up, investing in them may not be suitable for everyone. We guarantee that every item we sell is genuine and that all precious metal items contain the weight, fineness, and purity we have advertised. However, the precious metals market is speculative and largely unregulated, and prices fluctuate throughout the day while the market is open. If you are considering purchasing precious metals as an investment, you should assess the stability of the current market, ensure you have adequate cash reserves and disposable income, and consult your own financial advisor. Nothing on the Site constitutes investment, tax, or legal advice.

(a) IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. (b) OUR SOLE AND ENTIRE MAXIMUM LIABILITY, FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE GREATER OF: (i) THE ACTUAL AMOUNT PAID BY YOU TO US FOR THE PRODUCTS GIVING RISE TO THE CLAIM, WHETHER ORDERED THROUGH OUR SITE OR PURCHASED IN PERSON; OR (ii) WHERE THE CLAIM ARISES FROM YOUR SALE OF GOODS TO US, THE AMOUNT WE PAID YOU FOR THE GOODS GIVING RISE TO THE CLAIM. (c) The limitation of liability set forth in Section 11(b) shall not apply to (A) liability resulting from our gross negligence or willful misconduct and (B) death or bodily injury resulting from our acts or omissions. (d) TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL CLAIMS ARISING UNDER, OR IN CONNECTION WITH, THESE TERMS OR ANY TRANSACTION BETWEEN YOU AND US, WHETHER THROUGH THE SITE OR IN PERSON, MUST BE INITIATED WITHIN TWO (2) YEARS AFTER THE DATE ON WHICH THE CLAIM ACCRUES, OR THEY ARE PERMANENTLY BARRED. IF THE LIMITATIONS PERIOD OTHERWISE APPLICABLE TO A PARTICULAR CLAIM UNDER APPLICABLE LAW IS SHORTER THAN TWO (2) YEARS, THAT SHORTER PERIOD GOVERNS THAT CLAIM. IF THIS SECTION 11(d) IS HELD INVALID OR UNENFORCEABLE AS APPLIED TO ANY CLAIM, IT SHALL BE ENFORCED AS TO THAT CLAIM FOR THE SHORTEST PERIOD PERMITTED BY APPLICABLE LAW AND SHALL REMAIN IN FULL FORCE AND EFFECT AS TO ALL OTHER CLAIMS.

You represent and warrant that you are buying products from the Site for your own personal or household use only, and not for resale or export. You further represent and warrant that all purchases are intended for final delivery to locations within the United States. We do not ship products outside the United States.

We respect your privacy and are committed to protecting it. Our Privacy Policy (if any), located on the Site, governs the processing of all personal data collected from you in connection with your purchase of products through the Site.

We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

This Site is operated from the United States. All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the State of Texas without giving effect to any choice or conflict of law provision or rule (whether of the State of Texas or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Texas.

(a) YOU AND LONE STAR COINS OF TEXAS, LLC ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION. (b) ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT, OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO (i) YOUR PURCHASE OF PRODUCTS FROM US, WHETHER THROUGH THE SITE OR IN PERSON AT OUR RETAIL LOCATION; (ii) YOUR SALE OR ATTEMPTED SALE OF ANY GOODS TO US, INCLUDING ANY TRANSACTION GOVERNED BY SECTION 7; (iii) ANY SERVICE WE PERFORM FOR YOU OR ANY PROPERTY OF YOURS IN OUR CUSTODY; (iv) YOUR ACCESS TO OR USE OF THE SITE; OR (v) THESE TERMS OR ANY ALLEGED BREACH OF THEM, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION. The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this Section 16. The Federal Arbitration Act will govern the interpretation and enforcement of this Section 16. The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the agreement is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction. (c) YOU AGREE TO ARBITRATION ON AN INDIVIDUAL BASIS. IN ANY DISPUTE, NEITHER YOU NOR LONE STAR COINS OF TEXAS, LLC WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver, and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed, and the remaining arbitration terms will be enforced. (d) In any successful action by us to enforce these Terms, you shall pay all of the reasonable costs and expenses incurred by us, including, without limitation, reasonable attorneys’ fees.

We may record and monitor phone conversations between you and us for quality assurance, training, order verification, and recordkeeping purposes, including to confirm pricing and the terms of any transaction. You expressly consent to the recording of such phone conversations.

For your own security, you should be careful about disclosing the existence and terms of your transactions with us, and you should carefully consider any disclosure of such information that you make to third parties.

We process certain photographs, including photographs of Jewelry Products, using digital and artificial-intelligence-assisted tools to improve resolution, sharpness, lighting, white balance, and background, and to remove dust, glare, reflections, and compression artifacts introduced by photography rather than present in the item. Such processing is directed solely at the quality of the photograph. It is not used, and we do not permit it to be used, to alter the item as depicted, including its metal color or tone, gemstone color, clarity, cut, or apparent carat weight, its finish, luster, patina, or toning, its proportions or dimensions, or any inclusion, blemish, scratch, wear, repair, or other condition characteristic; nor to add, remove, or reconstruct any feature of the item. Every processed image is reviewed by a person against the original photograph and against the item itself before publication for the purpose of confirming that the item as depicted has not been changed. Notwithstanding the foregoing, photographs are representational and are affected by monitor calibration, screen settings, scale, and viewing conditions, and no photograph should be relied upon as a substitute for the written listing. In the event of any discrepancy between an image and the written product description, specifications, or any accompanying independent grading report, certificate, or appraisal, the written description, specifications, and report control.

Except where a listing states that an item is accompanied by a report from an independent gemological laboratory, all gemstone and jewelry descriptions on the Site and at our retail location — including color, clarity, cut, carat weight, total carat weight, origin, and the presence or absence of treatment or enhancement — represent the opinion of our staff based on visual examination and standard in-store testing methods. They are not laboratory determinations. Gemstones mounted in a setting cannot be weighed directly, and any stated carat weight for a mounted stone is an estimate derived from measurement. Grading is inherently subjective and qualified graders using laboratory equipment may reach different conclusions than we do, particularly as to color and clarity, which are commonly assessed within a range rather than at a single grade. Where an item is accompanied by a report (such as from the Gemological Institute of America or another independent laboratory), the report is the item’s grading and we make no independent representation beyond it; the issuing laboratory, not us, is responsible for its contents. Where no such report accompanies an item, the item is sold on the basis of our stated opinion only, and you should obtain your own independent appraisal or grading if the precise characteristics of a gemstone are material to your purchase.

You may not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section 21 is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.

The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Lone Star Coins of Texas, LLC.

These Terms do not and are not intended to confer any rights or remedies upon any person other than you.

(a) To You. We may provide any notice to you under these Terms by (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current. (b) To Us. To give us notice under these Terms, you must contact us by personal delivery, overnight courier, or registered or certified mail to our San Antonio, Texas location as set forth on our Site. We may update the address for notices to us by posting a notice on the Site. Notices provided by personal delivery will be effective immediately. Notices provided by registered or certified mail will be effective three business days after they are sent.

If any provision of these Terms is invalid, illegal, void, or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

Our order confirmation, these Terms, our Website Terms of Use (if any), and our Privacy Policy (if any) will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.