Terms of Service

(a) THESE TERMS CONTAIN IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ THEM CAREFULLY. (b) THESE TERMS REQUIRE, UNDER SECTION 16, BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE CERTAIN DISPUTES. YOU ARE AGREEING TO RESOLVE DISPUTES WITH US IN ACCORDANCE WITH THAT SECTION AND ARE WAIVING YOUR RIGHTS TO HAVE A COURT PROCEEDING AND A JURY TRIAL, AND TO PARTICIPATE IN A CLASS ACTION. (c) BY PLACING AN ORDER FOR PRODUCTS FROM THIS WEBSITE, OR BY SELLING GOODS TO US IN PERSON, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS AND CONDITIONS. (d) YOU MAY NOT ORDER OR OBTAIN PRODUCTS FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH US, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE'S CONTENTS OR GOODS BY APPLICABLE LAW. (e) These terms and conditions (these “Terms”) apply to the purchase and sale of products through lonestarcoins.com (the “Site”). These Terms are subject to change by Lone Star Coins of Texas, LLC, a Texas limited liability company (referred to as “us”, “we”, or “our” as the context may require), without prior written notice at any time, in our sole discretion. Any changes to the Terms will be in effect as of the “Last Updated Date” referenced on the Site. You should review these Terms before purchasing any product that is available through this Site. Your continued use of this Site after the “Last Updated Date” will constitute your acceptance of and agreement to such changes. (f) These Terms are an integral part of the Site’s terms of use that apply generally to the use of our Site. You should also carefully review our Privacy Policy (if any) before placing an order for products through this Site.

You agree that your order is an offer to buy, under these Terms, all products listed in your order. All orders must be accepted by us, or we will not be obligated to sell the products to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered. We reserve the right to refuse or cancel any order at any time, including any order we deem questionable or of significant risk to us, regardless of payment method and price confirmation, and in such case you waive any right to any claim or actual damages of any kind or nature whatsoever.

(a) Prices posted on this Site may be different from prices offered by us in-store. All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and your order confirmation email. (b) We may offer, from time to time, promotions on the Site that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern. (c) Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before we accept an order. The footer on the Site displays the list of approved payment methods for all purchases, which are subject to change by us without prior written notice at any time, in our sole discretion. You represent and warrant that (i) the credit card information or other payment method information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such payment method for the purchase, (iii) charges incurred by you will be honored by your credit card company (as applicable), and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order. (d) If you elect to pay by wire transfer, you are responsible for initiating the wire in accordance with the written wiring instructions we provide. You are solely responsible for verifying the accuracy of the beneficiary name, account number, routing information, and all other details before sending funds. We are not responsible or liable for any loss, delay, misdirection, or failure of payment resulting from your entry of incorrect or incomplete wiring information. Wire-fraud schemes are common in precious-metals transactions; our wiring instructions and bank account information do not change without direct verbal confirmation. If you receive wiring instructions that purport to be from us by email or any other means, or that differ in any way from instructions we have previously provided, you must call us directly at our published number to verify them before sending funds. We are not responsible or liable for any loss arising from your reliance on wiring instructions obtained from any source other than directly from us, including instructions that have been altered, intercepted, or sent by a third party. A wire is not considered received until the funds have actually been credited to our account in collected, final funds.

We strive to provide accurate product and pricing information. However, given the volatility of precious metals markets, pricing or typographical errors, inaccuracies, or omissions related to pricing, availability, or product information may occur. In the event that a product is listed at an incorrect price or with incorrect information due to such an error, we shall have the right, in our sole discretion, to refuse or cancel any order placed for that product, whether or not the order has been confirmed and whether or not payment has been received. If we cancel an order under this Section, we will either contact you for instructions or cancel the order and notify you of such cancellation, and we will issue a refund in the amount you were charged. Prices and availability are subject to change without notice. If a refund is provided or there is any delay in sending you your products, you waive any right to any claim or actual damages of any kind or nature whatsoever.

(a) We will arrange for shipment of the products to you. Please check the individual product page for any applicable delivery options. You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivery of your order. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments. (b) Title and risk of loss pass to you upon our transfer of the products to the carrier. (c) We insure the products against loss or damage in transit until they are delivered to the address you provide, subject to the conditions of this Section. To preserve coverage: You must be prepared to be physically present at the shipping address when the shipment is delivered. You must notify us of a lost package within thirty (30) days from the shipment date, and of a package received damaged or tampered with within two (2) business days of delivery. Failure to provide timely notice may void coverage. We are not responsible, and coverage may not apply, if the carrier leaves the package without a signature or without your acceptance, or leaves the package with anyone other than the addressee, including where you have instructed the carrier to deliver without a signature or to leave the package with a third party such as a building manager, neighbor, or mailbox/parcel service. If you do not receive the package directly from the carrier, you agree to take all reasonable actions to assist in recovery, including filing reports (including police reports), signing an affidavit, and providing any information requested. If you do not fully cooperate in recovery efforts, neither we nor our insurer or carrier will have any liability to you. If products are lost or damaged in transit, it is our responsibility to pursue any claim. Once a claim is filed, we reserve the right, in our sole discretion, to re-ship your items or refund your money, and we shall have no further responsibility or liability to you.

ALL SALES ARE FINAL. Except as expressly set forth in this Section, we do not accept returns and we do not offer refunds on any product. At your request, we may, but are not obligated to, provide you with an opportunity to exchange a product for an identical product in the event of a material defect. If we agree to do so, such exchange must be requested within three (3) days from the date on which you receive the product, and only by customers who timely and properly notify us by telephone at 1-210-735-7131 and who receive written confirmation that the exchange request has been approved. No exchange of any type will be accepted without a Return Merchandise Authorization (“RMA”) number, which we will provide upon approval. For approved exchanges, you must follow all instructions we provide, including carefully packaging the product. You are responsible for all shipping and handling charges on returned items and you bear the risk of loss during the return shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and use a carrier that can provide proof of delivery. We reserve the right, in our sole discretion, to reject any exchange that does not comply with these requirements, and to require you to pay for any market loss on approved exchanges as set forth in Section 8. Shipping and handling charges are non-refundable. For defective products, please also refer to the manufacturer’s warranty (see Section 9) included with the product.

(a) In addition to selling products through the Site, we purchase eligible goods, including coins, bullion, jewelry, and scrap precious metal, from sellers in person at our retail location only. We do not purchase goods by mail, online, or through the Site. Each in-store purchase is governed by the terms set out in this Section 7 and by the purchase receipt we provide at the time of the transaction. (b) We will quote a purchase price at the counter. The quoted price reflects current spot prices and our assessment of the goods at the time of the quote, and it may differ from future market values. All purchases are final. Once payment has been made, no return of the goods or reversal of payment will be permitted, and the transaction is satisfactory and complete upon the seller’s receipt of payment. (c) By completing a sale to us and accepting payment, the seller represents and warrants that: (i) the seller is the lawful owner of the goods; (ii) the seller has the full right to sell and transfer title; (iii) the goods are not stolen or encumbered; (iv) the goods are authentic to the best of the seller’s knowledge; and (v) the seller’s name and address furnished to us, and the description of any crafted precious metal conveyed in the transaction, are true, correct, and complete in all respects. The seller agrees to indemnify us against any third-party claims of ownership or authenticity arising out of the transaction. (d) We do not provide tax, legal, or financial advice. The seller is solely responsible for compliance with any tax reporting requirements arising from the transaction. (e) Special note for sellers of jewelry and/or scrap metals. Lone Star Coins is registered under the laws of the State of Texas and is subject to regulatory oversight by the Texas Office of Consumer Credit Commissioner. Any seller of jewelry and/or scrap metals wishing to file a complaint may contact the Office of Consumer Credit Commissioner through one of the means indicated below: (i) In Person or U.S. Mail: 2601 North Lamar Boulevard, Austin, Texas 78705-4207; (ii) Telephone No.: (800) 538-1579; (iii) Fax No.: (512) 936-7610; (iv) E-mail: consumer.complaints@occc.texas.gov; or (v) Website: occc.texas.gov

(a) When you submit an order to purchase from us and we issue an order confirmation, a binding contract is formed, the purchase price is locked in, and the corresponding market risk is transferred to you. This benefits you by ensuring price certainty at the time of order confirmation. All precious metal products remain subject to market gains and losses as spot prices fluctuate. (b) If you default in your performance of payment or any other obligation, or if we cancel or you fail to complete your order (including an approved exchange under Section 6), you agree that you are fully responsible and liable to us for any Market Loss, plus a cancellation fee equal to the greater of fifty dollars ($50.00) or five percent (5%) of the total order value. You are also responsible for all fees and costs associated with our collection efforts, including reasonable attorneys’ fees. (c) “Market Loss” means the amount by which the Fair Market Value of the product(s) on the date of cancellation is less than the original purchase price set out in your order confirmation. “Fair Market Value” means the fair market value of the product as determined by us, in our reasonable discretion, as of 5:00 p.m. Central Time on the date of cancellation. Any market gain resulting from a cancelled order shall vest solely with us, and we have no obligation to pass along any market gain to you. (d) No future orders by you may be permitted unless and until any Market Loss and cancellation fee are paid in full. Upon our written confirmation of your payment of the cancellation fee plus any Market Loss, we will forgive further action against you and your responsibility for any breach by you and all resulting damages owed to us.

(a) We do not manufacture or control any of the products offered on our Site. The availability of products through our Site does not indicate an affiliation with or endorsement of any product, service, or manufacturer. Accordingly, we do not provide any warranties with respect to the products offered on our Site. However, certain of the products offered on our Site may be covered by the manufacturer’s warranty. To obtain warranty service for defective products, please follow the instructions included in the manufacturer’s warranty. (b) ALL PRODUCTS OFFERED ON THIS SITE ARE PROVIDED “AS IS” AND WE MAKE NO WARRANTIES WHATSOEVER WITH RESPECT TO THE PRODUCTS OFFERED ON THIS SITE, INCLUDING, WITHOUT LIMITATION, ANY: (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE. (c) SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU. (d) YOU AFFIRM THAT WE SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY BREACH OF WARRANTY CLAIMS OR FOR ANY DAMAGES ARISING OUT OF THE MANUFACTURER’S FAILURE TO HONOR ITS WARRANTY OBLIGATIONS TO YOU.

All investments involve risk; coins and bullion are no exception. The value of a bullion coin is affected by many economic factors, including the current market price of the underlying precious metal, the perceived scarcity of the coins, the quality and current demand, and general market sentiment. Because both bullion and coins can go down in price as well as up, investing in them may not be suitable for everyone. We guarantee that every item we sell is genuine and that all precious metal items contain the weight, fineness, and purity we have advertised. However, the precious metals market is speculative and largely unregulated, and prices fluctuate throughout the day while the market is open. If you are considering purchasing precious metals as an investment, you should assess the stability of the current market, ensure you have adequate cash reserves and disposable income, and consult your own financial advisor. Nothing on the Site constitutes investment, tax, or legal advice.

(a) IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. (b) OUR SOLE AND ENTIRE MAXIMUM LIABILITY, FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS YOU HAVE ORDERED THROUGH OUR SITE. (c) The limitation of liability set forth in Section 11(b) shall not apply to (A) liability resulting from our gross negligence or willful misconduct and (B) death or bodily injury resulting from our acts or omissions. (d) TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL CLAIMS ARISING UNDER, OR IN CONNECTION WITH, THESE TERMS OR THE TRANSACTIONS BETWEEN YOU AND US MUST BE INITIATED WITHIN ONE (1) YEAR OF THE DATE ON WHICH THEY ARISE, OR THEY ARE PERMANENTLY BARRED.

You represent and warrant that you are buying products from the Site for your own personal or household use only, and not for resale or export. You further represent and warrant that all purchases are intended for final delivery to locations within the United States. We do not ship products outside the United States.

We respect your privacy and are committed to protecting it. Our Privacy Policy (if any), located on the Site, governs the processing of all personal data collected from you in connection with your purchase of products through the Site.

We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

This Site is operated from the United States. All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the State of Texas without giving effect to any choice or conflict of law provision or rule (whether of the State of Texas or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Texas.

(a) YOU AND LONE STAR COINS OF TEXAS, LLC ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION. (b) ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT, OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS THROUGH THE SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION. The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this Section 16. The Federal Arbitration Act will govern the interpretation and enforcement of this Section. The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the agreement is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction. (c) YOU AGREE TO ARBITRATION ON AN INDIVIDUAL BASIS. IN ANY DISPUTE, NEITHER YOU NOR LONE STAR COINS OF TEXAS, LLC WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver, and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed, and the remaining arbitration terms will be enforced. (d) In any successful action by us to enforce these Terms, you shall pay all of the reasonable costs and expenses incurred by us, including, without limitation, reasonable attorneys’ fees.

We may record and monitor phone conversations between you and us for quality assurance, training, order verification, and recordkeeping purposes, including to confirm pricing and the terms of any transaction. You expressly consent to the recording of such phone conversations.

For your own security, you should be careful about disclosing the existence and terms of your transactions with us, and you should carefully consider any disclosure of such information that you make to third parties.

You may not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.

The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Lone Star Coins of Texas, LLC.

These Terms do not and are not intended to confer any rights or remedies upon any person other than you.

(a) To You. We may provide any notice to you under these Terms by (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current. (b) To Us. To give us notice under these Terms, you must contact us by personal delivery, overnight courier, or registered or certified mail to our San Antonio, Texas location as set forth on our Site. We may update the address for notices to us by posting a notice on the Site. Notices provided by personal delivery will be effective immediately. Notices provided by registered or certified mail will be effective three business days after they are sent.

If any provision of these Terms is invalid, illegal, void, or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

Our order confirmation, these Terms, our Website Terms of Use (if any), and our Privacy Policy (if any) will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.